Terms of service

OVERVIEW

The website is operated by PUFFLE. The expressions “we,” “us,” and “our” shall be construed as references to PUFFLE throughout this site. By accessing and utilizing this website, together with all associated tools, services, and features, you acknowledge and accept the terms, conditions, and policies set forth herein.

By accessing this website or making a purchase, you are engaging in our “Service” and agree to these Terms of Service (“Terms”), as well as any additional terms and policies referenced or linked here. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please review these Terms carefully before using any part of our website. If you do not agree with all of the terms and conditions, you may not access the website or use its services. Where these Terms are deemed an offer, your acceptance is strictly limited to these Terms.

We may add new features or tools to this website at any time, and they will all be covered by these Terms. The latest version of the Terms will always be available on this page. We have the right to change, update, or replace any part of these Terms by posting the changes here. It is your responsibility to check this page from time to time. If you continue using the website after changes are posted, it means you accept those changes.

This store is operated through Shopify Inc., which supplies the e-commerce platform enabling the sale of our products and services.

I. Online Store Terms

  1. By using the Services, you confirm you are of the age of majority in your place of residence, or you are such age and have consented to the use of the Services by your minor dependents.
  2. You may not use the Services for any unlawful or unauthorized purpose, or in a manner that violates any applicable law (including copyright laws).
  3. You must not transmit malware, worms, viruses, or code intended to damage or disrupt.
  4. Any breach of these Terms may result in immediate suspension or termination of the Services.

II. General Conditions

  1. We may refuse service to any person at any time, for any reason permitted by law.
  2. Except for payment-card data, which is always encrypted in transit, you understand your content may be transferred unencrypted over various networks and adapted to meet technical requirements.
  3. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion or use of the Services without our prior written consent.
  4. Headings are for convenience only and do not affect interpretation.

III. Accuracy and Timeliness of Information

  1. Materials on the Site are provided for general information and may not be accurate, complete, or current. You rely on them at your own risk and should consult primary and up-to-date sources before making decisions.
  2. The Site may contain historical information provided for reference only. We may modify Site content at any time, with no obligation to update any information. You are responsible for monitoring changes.

IV. Changes to Services and Prices

  1. Product prices may change without notice.
  2. We may modify, suspend, or discontinue the Services (in whole or in part) at any time without notice.
  3. We are not liable for any modification, price change, suspension, or discontinuance.

V. Products and Services

  1. Certain products or Services may be available exclusively online and in limited quantities; returns and exchanges are governed by our Refund Policy: HERE.
  2. We strive to display product colors and images accurately, but cannot guarantee your device’s display will be precise.
  3. We may limit sales of products or Services to any person, region, or jurisdiction; limit quantities; change descriptions or pricing; or discontinue products at any time. Any offer is void where prohibited.
  4. We do not warrant that products, Services, information, or other materials will meet your expectations, nor that errors will be corrected.

VI. Billing and Account Information

  1. We may refuse any order and, in our discretion, limit or cancel quantities per person, household, account, payment method, and/or address. If we change or cancel an order, we may attempt to notify you using the contact details provided at purchase. We may restrict orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
  2. You agree to provide current, complete, and accurate purchase and account information, and to promptly update your details (including email and payment information) to enable transaction completion and contact as needed.
  3. For details, see our Refund Policy: HERE.

VII. Optional Tools

  1. We may provide access to third-party tools that we do not monitor or control. You use such tools “as is” and “as available,” without warranties or endorsements, and at your own risk.
  2. You should review and accept the terms of any third-party provider before use.
  3. Future features or resources offered through the Site will also be subject to these Terms.

VIII. Third-Party Links

  1. The Services may include content, products, or services from third parties and links to their websites.
  2. We are not responsible for examining or evaluating third-party content or accuracy and assume no liability for materials, products, or services of third parties.
  3. All transactions with third parties are between you and the third party. Review their policies carefully. Direct complaints or questions to the third party.

IX. User Submissions and Feedback

  1. If you send us ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”), whether requested or not, you grant us a non-exclusive, worldwide, royalty-free right to edit, copy, publish, distribute, translate, and otherwise use them in any medium, without restriction and without obligation to compensate, maintain confidentiality, or respond.
  2. We may, but are not required to, monitor, edit, or remove content we determine, in our sole discretion, to be unlawful, offensive, defamatory, obscene, infringing, or otherwise objectionable or violative of these Terms.
  3. You represent that your Comments do not violate third-party rights and will not contain unlawful, abusive, or malicious content, including malware. You must not mislead as to the origin of your Comments. You are solely responsible for their accuracy.

X. Personal Information

Your submission of personal data through the Store is governed by our Privacy Policy which can be viewed here: HERE.

XI. Errors, Inaccuracies, and Omissions

  1. Information in the Services may contain typographical errors or inaccuracies (e.g., in descriptions, pricing, promotions, shipping charges, transit times, and availability). We may correct errors and update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after an order is submitted).
  2. Except as required by law, we undertake no duty to update information in the Services or on related websites. Any stated update date does not imply comprehensive modification.

XII. Prohibited Uses

In addition to other prohibitions in these Terms, you must not use the Site or its content:
(a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate applicable laws or regulations; (d) to infringe our or others’ intellectual-property rights; (e) to harass, abuse, defame, insult, harm, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit malware or malicious code; (h) to collect or track others’ personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with security features of the Services or related sites. We may terminate access for any prohibited use.

XIII. Disclaimers; Limitation of Liability

  1. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. We may remove or cancel the Services at any time without notice.
  2. You use the Services at your sole risk. Except where expressly stated, the Services and all products delivered through them are provided “as is” and “as available,” without any express or implied warranties, including merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement.
  3. To the fullest extent permitted by law, PUFFLE and its officers, directors, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages (including lost profits, revenue, savings, data, or replacement costs), whether based in contract, tort (including negligence), strict liability, or otherwise, arising out of or related to your use of the Services or any products obtained through them, including any errors or omissions in content. In jurisdictions that do not allow certain limitations, liability shall be limited to the maximum extent permitted by law.

XIV. Indemnification

You agree to indemnify, defend, and hold harmless PUFFLE and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims, demands, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or violation of any law or third-party rights.

XV. Severability

If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remainder shall remain in full force and effect.

XVI. Termination

  1. Obligations and liabilities incurred prior to termination survive termination.
  2. These Terms remain effective unless and until terminated by you or us. You may terminate by notifying us and ceasing use of the Services.
  3. If, in our judgment, you breach these Terms, we may terminate at any time without notice, and you remain liable for all amounts due up to the date of termination. We may deny further access to the Services.

XVII. Entire Agreement; No Waiver; Interpretation

  1. Failure to exercise or enforce any right or provision is not a waiver of such right or provision.
  2. These Terms, together with policies or operating rules posted on the Site in relation to the Services, constitute the entire agreement between you and us and supersede all prior or contemporaneous communications and proposals, whether oral or written.
  3. Ambiguities shall not be construed against the drafting party.

XVIII. Governing Law

These Terms and any separate agreements under which we provide Services are governed by, and construed in accordance with, the laws of Lebanon.

XIX. Changes to These Terms

You may review the current version of these Terms at any time on this page. We may update, change, or replace any part of these Terms by posting revisions on the Site. You are responsible for checking periodically. Your continued use of the Site or Services after posting changes constitutes acceptance.

XX. Contact

Questions about these Terms should be sent to support@getpuffle.com